Retro Cocktails: A Nostalgic Twist to Delight and Boost Profits This Christmas 🎄🍹
There’s something magical about the festive season that transforms our tastes and habits, especially when it comes to drinks. Retro cocktails, with their nostalgic charm and unique flavours, are making a spirited comeback in bars, pubs, and hotels across the UK. Guests are increasingly drawn to the warmth of familiarity combined with the joy of […]
Creative Ways to Use Up Unloved Liquors This Christmas
Christmas is a time of indulgence, creativity, and, let’s face it, that annual quest to figure out what to do with those dusty bottles of liqueur lurking in your bar. Whether it’s a half-forgotten bottle of advocaat, that overly sweet cherry brandy, or the mysterious herbal concoction someone gifted you last year, this guide will […]
Why a Proactive Approach to Fraud Prevention is Essential for All Businesses in 2025
By Ken Dulieu, Chairman of Capcon Limited and Head of Capcon Argen Fraud is not just a possibility – it’s a persistent and evolving threat that affects businesses across every sector. As we approach 2025, the urgency for companies to adopt a proactive approach to fraud prevention has never been greater. Whether you’re a small […]
Case Study: How Capcon Helped a Hospitality Business Reduce Costs and Boost Efficiency
At Capcon, our mission is to help hospitality businesses overcome challenges, improve operations, and drive profitability through tailored solutions. In this case study, we’re proud to showcase how our expertise in stock control and mystery guest reviews enabled one of our hospitality clients to significantly reduce costs, enhance efficiency, and deliver a better guest experience. The Challenge A mid-sized […]
10 Simple Ways to Safeguard Your Business from Internal Fraud
Fraud can occur in any organisation, but a strong internal culture and proactive measures can drastically reduce its likelihood. Internal fraud – committed by employees, contractors, or other trusted individuals – can result in financial losses, reputational damage, and diminished trust among stakeholders. Here are ten simple yet effective ways to protect your business from […]
5 Hospitality Trends to Watch in 2025: Compliance, Sustainability, and Risk Management
As the hospitality industry gears up for 2025, businesses face an evolving landscape shaped by tighter regulations, shifting guest expectations, and technological advancements. Staying ahead of these trends is essential for maintaining compliance, improving efficiency, and exceeding customer demands. Here are five key trends hospitality businesses need to watch in 2025, with actionable insights to […]
Deck the Halls: How to Make Your Pub the Most Christmassy in Town
It’s the most wonderful time of the year! The nights are colder, the pints are cosier, and your pub has the chance to transform into the ultimate festive haven. Whether your customers are popping in for a mulled wine or staying for an evening of carols and cheer, your decorations can make all the difference […]
How to Quickly and Efficiently Screen Seasonal Hires – and Why You Should
Seasonal hiring is a vital component of the hospitality industry, especially during peak times like holidays or tourist seasons. The need for extra hands to handle a sudden influx of customers often leaves businesses scrambling to fill roles quickly. But speed shouldn’t come at the expense of quality. Failing to properly screen candidates can lead […]
Achieving Operational Excellence in Hospitality: Your Guide to a Successful Festive Season
The festive season is a pivotal period for the hospitality industry, presenting both significant opportunities and unique challenges. As guests seek memorable experiences, the demand for exceptional service intensifies. Achieving operational excellence during this time is crucial to meet heightened expectations and ensure seamless operations. Understanding Operational Excellence in Hospitality Operational excellence in hospitality refers […]
The 2024 Threat Report: Cybersecurity Insights for SMEs
As cyber threats continue to evolve, it is crucial for small and medium-sized enterprises (SMEs) to understand the risks and implement effective defences. The Techn22 2024 Threat Report, compiled by Gareth Dalton, the expert behind Capcon’s Dark Web Monitoring Service powered by Techn22, highlights the increasing cyber risks faced by SMEs and provides actionable strategies […]
