Hospitality operations may vary from site to site, but the challenges they face – from cost control to consistency – are surprisingly universal. Whether we’re working with a boutique hotel in Liverpool’s Baltic Triangle or a full-service venue in Edinburgh, the same questions apply:
Are we losing margin? Are we tracking consumption effectively? Are our reports reliable enough to act on?
At Capcon, our auditing teams travel across the UK to help hospitality operators answer those questions with confidence. Our nationwide coverage gives us a broad perspective on sector trends, recurring challenges, and the operational habits that separate high-performing sites from the rest.
Regional Operations, Shared Challenges
Across our recent visits, we’ve seen strong operators looking to improve in three consistent areas:
- Stock visibility – across departments and shifts
- Forecast accuracy – to manage seasonal and event-driven demand
- Reporting confidence – knowing the data is correct, timely, and actionable
These goals are as relevant in central Edinburgh as they are in Liverpool’s growing hospitality hub.
Spotlight: Edinburgh & Liverpool
At the DoubleTree by Hilton – Queensferry Crossing, part of the Cairn Hotels group, we carried out a quarterly stocktake in a high-footfall, multi-use environment. From breakfast buffets to event bars, clarity is essential. Our audit helped bring together stock data across functions and ensured the management team had a complete picture to work from.
In contrast, at the Baltic Hotel Liverpool, a newer property with a bold brand in an emerging district, our monthly stocktake supported a venue that’s building its processes from the ground up. With reports delivered via Nifty19, we’ve helped the team gain early insight into consumption trends and pricing risks — critical in a highly competitive area just minutes from the Albert Docks.
The Advantage of Scale, with a Personal Approach
Our presence across regions means we can spot trends early — but we also know that every site is different. That’s why our audits are never one-size-fits-all. Whether we’re in the North East, North West, Midlands, or beyond, our focus is always the same:
- Understand the venue
- Respect the team’s way of working
- Deliver clear, focused insights that improve decision-making
How Nifty19 Ties It All Together
As our teams move from site to site, our clients benefit from consistent reporting and data structures through our custom-built platform, Nifty19. It allows:
✔️ Real-time reporting access
✔️ Multi-site comparison
✔️ Historic data insights
✔️ Simple integration with procurement and EPoS systems
For head office teams, that means actionable data across the estate. For onsite teams, it means clarity and confidence in their daily operations.
📍 Whether you manage one venue or 100, Capcon helps bring control, consistency, and clarity to your operation — wherever you’re based.
To find out more, visit our Nifty19 website https://nifty19.com/ or message us directly here on LinkedIn.
You can also find out more about Capcon and our services to the hospitality sector.
