Marcus joined Capcon in 1998 and has since led the organisation’s evolution into a recognised market leader in risk management, intelligencen and compliance services. With a professional foundation in Hotel Management and over five years’ experience serving as a Magistrate, Marcus combines operational acumen with strategic governance expertise to drive Capcon’s vision and growth.
Throughout his tenure, Marcus has built and directed a multidisciplinary team of specialists committed to delivering data-driven, technology-enabled solutions that enhance risk visibility and decision making for clients. His leadership emphasises innovation, accountability, and the consistent delivery of value through insight, integrity, and service excellence.
Regularly advising Audit Committees and senior executives, Marcus is recognised for his depth of understanding of contemporary risk environments and for providing clear, pragmatic perspectives on emerging trends. His approach ensures that all risk strategies not only mitigate exposure but also align with the broader operational and guest experience objectives of each client.